We offer a 30-day hassle-free return policy on most items. Products must be in their original condition with all tags and packaging intact. For furniture and large items, we offer a 14-day return window. To initiate a return, simply contact our customer service team or use the returns portal on our website.

Currently, Mega Shop Hive only ships within the United States, including Alaska and Hawaii. We're working on expanding our services to international markets in the near future. For customers outside the US, we recommend using a package forwarding service.

Once your order ships, you'll receive an email with a tracking number and link. You can also track your order by logging into your Mega Shop Hive account and viewing your order history. For real-time updates, you can download our mobile app which sends push notifications about your delivery status.

Absolutely! Mega Shop Hive guarantees 100% authenticity on all products. We source directly from manufacturers and authorized distributors. Each product comes with original packaging and manufacturer's warranty where applicable. We stand behind the quality of every item we sell.

We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, Google Pay, and Buy Now Pay Later options like Afterpay and Klarna. All transactions are secured with industry-standard encryption to protect your financial information.

Yes, we offer optional assembly services for furniture items at an additional cost. This service is available in most major cities across the USA. During checkout, you can select the assembly option, and our team will contact you to schedule a convenient time for assembly at your location.

Our customer service team is available 24/7 through multiple channels. You can reach us by phone at (603) 249-5794, via email at info@megashophive.com, or through the live chat feature on our website. For general inquiries, you can also fill out the contact form on our website, and we'll respond within 24 hours.